Agentic operations for property management

Reads every maintenance request and routes to the right vendor.

Watches the maintenance inbox and portal, classifies each request by trade (plumbing, HVAC, electrical), urgency, and unit. Creates the work order, dispatches the right vendor, and notifies the tenant.

Owns inbound tenant questions across rent, repairs, and lease.

Reads tenant emails and texts, classifies by topic (rent, repairs, lease, complaints), drafts the response from your knowledge base, and escalates the ones that need a human.

Reminds gently, escalates appropriately.

Sends rent reminders 3 days before due, posts late notices on day 6 per your policy, and drafts payment plans for tenants who reach out. Office handles exceptions only.

Drives the renewal cycle from 90 days out.

Identifies leases expiring in 90 days, calculates market-aligned renewal pricing, drafts the renewal offer and sends to tenant. Tracks acceptance and escalates non-responses to the manager.

Monthly owner reports drafted, sent, and saved.

At month-end, generates per-owner reports: rental income, expenses, occupancy, maintenance summary, upcoming items. Drafts a 2-paragraph plain-language summary for each owner.

Keeps vendors moving and tenants updated.

For every open work order, tracks vendor scheduling and completion, sends tenant updates ('plumber confirmed for Tuesday 2pm'), and flags vendors who go quiet.

Owns the move-out checklist from notice to deposit return.

When a tenant gives notice, runs the move-out workflow: confirm date, schedule inspection, draft move-out instructions, process deposit accounting, generate the final statement.