Agentic operations for auto dealerships

Replies to every inbound lead within minutes, not hours.

Reads inbound leads from your CRM and third-party portals, drafts a personalized response within 5 minutes, books a showroom appointment if appropriate, and notifies the salesperson on duty.

Books and confirms service appointments through text and email.

Accepts service requests through web, text, and email, books available slots, confirms with the customer, and sends pre-arrival prep (drop-off instructions, loaner info). Service advisor handles exceptions only.

Owns OEM recall outreach to your customer base.

Cross-references active recalls against your DMS customer base, identifies affected VINs, sends personalized outreach, and books service appointments. Recall completion rate stops being a gap.

Re-engages prospects who didn't buy on the first visit.

Watches showroom visits and test drives that didn't close. Sends graduated, personalized follow-ups over 7/14/30 days with relevant inventory updates and incentives.

Brings service customers back for the next visit.

Tracks service intervals per VIN, sends maintenance reminders before due, books appointments, and re-engages customers who haven't visited in 12+ months.

Identifies customers with equity in their current vehicle.

Cross-references current loan balances against market values per customer. Identifies customers with positive equity who could trade into a new vehicle at similar payment, drafts personalized outreach.