Agentic operations for dental practices

Verifies coverage and benefits before every patient walks in.

Runs eligibility and benefits checks 48 hours before each scheduled visit, identifies copay, deductible status, and remaining annual max. Flags issues to front desk before the patient arrives.

Confirms, reminds, and reschedules without your front desk on the phone.

Sends confirmation requests, follows up with reminders at 48h and 24h, accepts reschedule requests through text or email, and updates the schedule. Front desk handles exceptions only.

Owns the long tail of patients overdue for hygiene visits.

Identifies patients overdue for 6-month recall, sends personalized outreach across email and text, books appointments through your scheduling link, and logs every touch in the chart.

Re-engages patients with accepted but unscheduled treatment.

Watches for accepted treatment plans that haven't been scheduled. Sends graduated re-engagement messages, offers financing options, and escalates to the office manager after N touches.

Pre-checks claims before submission, triages denials when they come back.

Pre-validates claims for common rejection reasons, submits, then watches for denials. Classifies each by type (auth, code, eligibility), drafts the appeal, and routes to billing.

Asks for reviews from happy patients at the right moment.

After a positive visit (no rescheduling, full treatment plan accepted, no balance), sends a personalized review request to Google and your platform of choice 24 hours later. Lifts your review volume without anyone remembering to ask.